Impress Idea is an online store specializing in the sale of personalized and modern products made using 3D printing. We create exclusive decorative items for home and office, with unique designs and on-demand production.

We are located in Portugal, but we operate exclusively online, without a physical store.

You can browse our products on the website, add the desired items to your cart and complete your purchase through online checkout.

Yes! We offer customization on some products. Please contact us at support@impressidea.com to discuss what you need.

We accept major payment methods such as credit/debit cards, PayPal and other options available at checkout.

As these are made-to-order products, production time can vary between 3 and 7 business days. After production, delivery time will depend on the destination and the chosen carrier.

Yes, we deliver to all European countries.

After your order is confirmed, we will send you an email with tracking information once your item has been shipped.

If the product arrives damaged, please contact us by email at suporte@impressidea.com within 7 calendar days of receipt, sending photos of the item and packaging. We will resolve the issue as quickly as possible.

You can cancel or change your order within 4 hours of purchase. After this period, production will begin and the order can no longer be changed or canceled.

Yes, we are available to help you with any questions or issues. Our support can be reached by email at suporte@impressidea.com.

Refunds are only offered for damaged products. Please contact us at support@impressidea.com to start the process by sending photos of the item and packaging.

If your question is not answered here, please contact us at support@impressidea.com. We will be happy to help you!